General Terms & Conditions of Sale for sales through Distributor Partners
Custom Design Product
Prices
F.O.B. point of shipment, with freight prepaid on shipments of minimum quantity orders with destinations within the lower 48 contiguous states of the U.S.A.
Terms
1% 10 days, net 30 days from invoice date. Cash discount applies to the net invoice amount after freight has been deducted. A 1.5% per-month service and late payment charge will be applied on past due amounts.
Title
Title passes to distributor upon delivery to carrier, regardless of any ensuing liability or freight claims.
Minimum Orders
Refer to individual price pages. Price is based on immediate production and shipment to one destination.
Purchase Orders
Orders (initial and repeat) for all custom design products will be accepted and processed only upon receipt of a written purchase order. Faxed copies are acceptable.
Carrier Selection
Selection of carrier and routing is reserved by Hoffmaster®.
Conditions of Sale
- Prices and specifications are subject to change without notice.
- All orders are subject to acceptance by Hoffmaster® in Oshkosh, Wisconsin or Sparks, Nevada.
- Delivery of all orders is contingent upon strikes, accidents, and other causes beyond our control.
- Claims for defects in quality or quantity are waived unless written notice is received by Hoffmaster® in Oshkosh, Wisconsin within 30 days of shipment.
Return of Merchandise
Returns for any reason other than defects in manufacture, or errors in shipment will be denied. Written authorization from Hoffmaster®, in Oshkosh, Wisconsin, or Sparks, Nevada must be obtained prior to the return of any merchandise. Collect shipments and returns made without written authorization number (RMA#) will be refused.
- In the event that a quality issue has been identified, Hoffmaster® will make all return arrangements including carrier, pickup date, etc.
- Any or all costs incurred by Hoffmaster® to process claims outside of these terms and conditions will be deducted from any issued credit.
Infringement Disclaimer
Buyer acknowledges that he is the owner of the trademark, copyright or patent, or has the authority to give Hoffmaster® permission to reproduce such copyright, trademark or patent. If design is made by Hoffmaster® to the specification of the buyer, it is upon the express condition that if the design infringes or is alleged to infringe any copyright, trademark or patent, the buyer shall indemnify and hold Hoffmaster® harmless against all judgments, damages, attorneys’ fees and expenses sustained by Hoffmaster® on account of such infringement or claim of infringement.
Overrun and Underrun
Custom design orders are subject to a 10% overrun or underrun.
Sketch Policy
A color sketch can be furnished without charge. All sketches remain the copyright property of Hoffmaster®.
Artwork Charges
Even though compatible camera ready artwork can lessen the sketch and printing preparation process, we reserve the right to submit additional charges for artists’ time for sketches and the printing preparation process, which will be quoted in advance, for unusually complicated designs, such as detailed maps, menus, golf courses, and excessive type.
Design Changes
If minor changes are needed on repeat orders, such as deletion or addition of street numbers, telephone numbers, menu changes, etc., the actual cost of these changes will be added to the invoice. In cases of major changes in design, a new plate may be required and will be billed accordingly.
Stock Terms
Prices
F.O.B. point of shipment, with freight prepaid on shipments of minimum quantity orders to distributor’s warehouse within the lower 48 contiguous states of the U.S.A. Drop shipments of minimum quantity orders are F.O.B. point of shipment, with no freight allowed.
Standard Terms
1% 10 days, net 30 days from invoice date. Cash discount applies to the net invoice amount after freight is deducted. A 1.5% per-month service and late payment charge will be applied to all past-due amounts.
Title
Title passes to distributor upon delivery to carrier, regardless of any ensuing liability or freight claims.
Minimum Order
A minimum order of stock products is 200 cases (may be assorted).
Purchase Orders
Orders will be accepted and processed only upon receipt of a written purchase order, from the distributor. Faxed copies are acceptable.
Carrier Selection
Selection of carrier and routing is reserved by Hoffmaster®
Conditions of Sale
- Prices and specifications are subject to change without notice.
- All orders are subject to acceptance by Hoffmaster® in Oshkosh, Wisconsin or Sparks, Nevada.
- Delivery of all orders is contingent upon strikes, accidents, and other causes beyond our control.
- Claims for defects in quality or quantity are waived unless written notice is received by Hoffmaster® in Oshkosh, Wisconsin, within 30 days of shipment.
Backorders
Hoffmaster’s standard practice is to ship merchandise to customer purchase order specifications. In the event that Hoffmaster® is unable to complete an order to specification, the following backorder policy will apply:
Any active stock item with a combined 30 cases or higher and not shipped against an original purchase order (P.O.) will be eligible for prepaid shipment, a new customer P.O. will be required for prepaid shipment upon stock availability; or the item can be added to a subsequent stock order.
Return of Merchandise
Returns for any reason other than defects in manufacture, or errors in shipment will be denied. Written authorization from Hoffmaster®, in Oshkosh, Wisconsin, or Sparks, Nevada must be obtained prior to the return of any merchandise. Collect shipments and returns made without written authorization number (RMA#) will be refused.
- In the event that a quality issue has been identified, Hoffmaster® will make all return arrangements including carrier, pickup date, etc.
- Any or all costs incurred by Hoffmaster to process claims outside of these terms and conditions will be deducted from any issued credit.